Contact Us


Call Our Customer Service Center

800-620-7802 - Main
866-758-6807 - Dental
800-788-0342 - Complaint line
202-639-4030 - Main
202-639-4041 - TTY/TDD
202-289-6764 - Fax

Call us for help in other languages and for materials in Braille. Materials are free.

Visit Our Office

DC Healthy Families and DC HealthCare Alliance
1111 14th St NW
Suite 620
Washington, D.C. 20005

Hours of Operation

Monday, Tuesday, Thursday, Friday 8AM-7PM EDT.
Wednesday 8AM-9PM.
3rd Saturday of the month 9AM-1PM.
Schedule a one-on-one meeting with one of our staff members.
For Health Plan contact information,
click here.